Handicraft, Botanical Garden and Natural Products Made in Siem Reap, Cambodia
International shipment minimum order of 50$.

Terms & conditions

Return policy

All unclaimed or refused shipments for any reason returned to us by the postal service can not be refunded nor redeemed.

Security

When you send us an order online, your personal information and credit card information will be kept confidential and will be erase from our data once the payment will be settled.

Shipping and packaging

All orders are shipped via DHL. Your order will be shipped the same or following business day as the payment reception.

Quick shipping service : delivery within 5-7 days.

We can ship your package worldwide, but you will have to cover charges respectively to what the shipping company will be charging us for the service. For wholesale order, please contact us directly for expected shipping date and instructions.

As the transportation fee is calculated according to the weight of the parcel, you will be charged for the total of your order weight, including the packaging cost, usually 10% of the total weight of the order.

In the case of additional costs related to customs controls,  it is the recipients of packages to pay the amount of its fees. Customs checks are random, Senteurs d’Angkor is not responsible for any costs incurred.

Prices

The prices listed on the website, are in US dollar (US$) currency.
The selling price excludes any transportation.
For international shipment, we will ask our customers to reach the minimum order of 50US$.

For wholesale orders, thank you to contact us for a quotation according to your order quantity.

Export

 
It is the customer’s responsibility to get information about the current regulations (types of products, quantities) applied in the country of destination of the order. Senteurs d’Angkor Workshop cannot, in any circumstances, be held responsible for customs clearance refusal in the country of destination and reimbursement of the order cannot be claimed even in the event of return of the goods by the carrier.

 

FOR MORE INFO, PLEASE CONTACT US