Customs
It is the customer’s responsibility to get information about the current regulations applied in the destination country. Senteurs d’Angkor Workshop cannot, in any circumstances, be held responsible for customs cost or clearance refusal in the country of destination. No reimbursement of the order can be claimed even in the event of return of the goods by the carrier.
Return Policy
All unclaimed or refused shipments returned to us (for any reason) by the postal service can not be refunded nor redeemed.
DHL Express Shipping
Delivery within 5-7 days. All orders are shipped worldwide via DHL Express. Your order will be shipped the same or following business day after the payment reception.
Packaging
The shipping fee is calculated according to the weight of the parcel including the natural packaging that wrap and protect each product. Usually it represents 10% of the total order’s weight.
Secure Payment
When you place an order, your credit card information are kept confidential and erase from our data once the payment is settled.
Prices
The prices listed on our website, are in US dollar (US$) currency. The selling price excludes any transportation. We ship anywhere from 50 USD minimum order.
Wholesale
For wholesale order or special request, please contact us directly at sales@senteursdangkor.com.
Natural Packaging
Most of our products come wrapped in natural packaging wish are equally beautiful and protective. Only when necessary, we use an extra layer of bubble wrap inside the parcel.